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"Nice comfortable room and very quiet location "

"We chose this hotel because it was an hour from Santander and just off our main route from Portugal to the ferry port for the UK. Lovely town with impressive old centre and lovely riverside walks. Lively market the day we arrived (Tuesday). Be aware that self-parking is actually free on-street parking but area seems very secure so we left most of our extensive contents in car and had no problem. Also,hotel restaurant non-functioning so sought dinner in town and nowhere open until 9pm. But...

"The hotel clerk could not communicate in English. The hotel looked old and dated and dirty. "

"Todo muy bien con el personal y la habitación, creo que los servicios pudieran mejorar en muchos detalles, sobre todo el hotel necesita invertir en reparaciones y mejoras estéticas, es algo como que se mantiene unos 30 o 40 años en el pasado."

"Location is remote and very quiet. The staff was very friendly and helpful and knowledgeable about the area. He recommended a nice place to eat. Breakfast was fine."

"We loved this hotel, which is located in a perfect position near the center of Santillana. Easy parking, very close to the beautiful village. Fantastic breakfast: we recommend it!"

"Para ir a la playa si o si debes ir en coche, si no quieres perder media tarde. Y el aparcamiento es muy justo,si vas con un coche pequeño bien. Pero con coche familiar tienes q probar varios para no estorbar al resto. El personal está bien. Y aunque está reformado es muy normal. Faltan muchos detalles como ducha en el baño..."

"It was very clean and comfortable"

"The hotels agent are all helpful."

"Lovely welcome and well located for cave visits. Everything was clean and fresh and well decorated. Excellent value."

"I would suggest the property has seen better times but we found the staff to be extremely pleasant and helpful. I have paid far more money and received far worse attention. "

"Great location and great service."

"Excellent and relaxing stay here as always. The Templo del Agua is so so nice and all the staff are very friendly. "

"Los apartamentos son preciosos, decorados con un gusto exquisito, con muy buena ubicación, cómodo y tranquilo. Lo recomiendo 100% y si volvemos por la zona no tengo ninguna duda de que volveremos"

"Lovely garden. Driving close all amenities even beaches. Great to stay with kids."

"Habitación poco actualizada pero agradable. El desayuno bueno y el personal muy atento."

"En plena naturaleza,lugar señorial con muchas comodidades y elementos arquitectónicos y mobiliarios histórico- artísticos. Calidad y elegancia cómo un museo en todas sus estancias. Con respecto al desayuno muy pobre para el lugar con la clase qué le caracteriza. "

"Our stay was for one night before our boat back to England, absolutely love this place easy to find very clean good parking, staff could be a little more helpful but on the whole very good highly recommend El Carloto "